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Uber gives all 30,000 employees access to ChatGPT Work

The ride-share company scaled up a pilot that started with 1,000 workers.

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Money#07 30,000 Uber employees now using ChatGPT Work
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30,000Uber employees now using ChatGPT Work

The short version

  • Uber and OpenAI announced an expansion of their partnership on Thursday.
  • Uber says its entire global workforce, some 30,000 people, will now use ChatGPT Work.
  • The company first piloted the tool with 1,000 employees earlier this year.
  • Uber did not disclose how much it is spending on the rollout.

Why it matters

The rollout shows a large company deploying an enterprise AI agent across all departments, not only engineering. Uber says it will track how employees use the tool and use the results to guide its wider AI deployment. Developers can watch this as a test of how AI agents perform outside technical teams.

“We’ll look at how employees are using the technology, the kinds of workflows they develop and how it helps them work more effectively.”

Sumanth Sukumar, Uber VP of engineering

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